Products: There are no returns or refunds on products as everything is completely custom printed as you order. If your apparel is the incorrect size, you can exchange for the correct size for an additional charge of 50% of the new item. IF you receive a damaged item, we will reprint and send you the new item asap. Again, as everything is custom printed, there are no refunds or returns.
Photo Sessions: We do require full payment 48+ hours before session begins.
We are more than willing to work with you should you need to reschedule for any reason. If you need to cancel before the payment deadline, no problem. If it is after the payment deadline (48 hours before session) we will refund you 75% of your session fee. (There are no fees to reschedule!)
Customer is responsible for all shipping costs. Services have no shipping costs (or taxes).
We are the sole owners of the information collected on this site. We only have access and ability to collect information that you voluntarily give us via email, contact forms, or product orders. We will not sell or rent this information to anyone.
*Oversize products include anything over 11x14 inches, on any material. "25+ quantities" products include, but are not limited to, business cards, post cards, brochures, announcements and invitations, These products are mostly 2-dimensional. "Promotional products" include, but are not limited to, t-shirts and apparel, water bottles, pens and other office products, and anything else that is 3-dimensional.
Copyright 2012-2018 Brittney Bassett & Bassett Design
Website by Bassett Design